SlotoChu Terms and Conditions

These SlotoChu terms and conditions set out the agreement between you and us whenever you create an account, make a deposit or take part in a promotion on our site. By using SlotoChu you accept the terms below, alongside our privacy policy and our cookie policy, which together form the full agreement covering your time with us.

We have written this page in plain English so that UK players can see exactly what they are agreeing to before they play. Where a section refers to a feature in more depth, such as our bonus rules or our responsible gambling tools, we point you to the page that explains it properly rather than repeating a short summary here.

Who These Terms Apply To

These terms apply to every visitor who registers an account with us, regardless of how they reach the site. You must be at least 18 years old to open an account, to deposit funds or to play any game offered on SlotoChu. We reserve the right to ask for proof of age and identity at any point, and an account that cannot be verified may be restricted until the checks are complete.

You confirm, when you register, that the details you provide are accurate and that you are the only person who will use your account. Sharing login details, letting someone else play on your behalf, or holding more than one account are all against these terms and may lead to restrictions on the accounts involved.

Bonuses and Promotions

Any bonus credited to your account, including a welcome offer, free spins or cashback, is governed by its own specific terms shown at the time it is offered, in addition to this page. These terms describe the agreement as a whole; the individual conditions attached to a given promotion, including any wagering requirement, sit on their own pages so they stay accurate and current.

For a general look at how different offers work across the site, our bonus types page explains the categories of promotion we run, such as a deposit bonus or a loyalty programme, without repeating the specific figures tied to any single campaign. If a term here appears to conflict with the specific conditions of an active promotion, the promotion's own terms take precedence for that offer.

Deposits, Withdrawals and Your Funds

Funds held in your account belong to you, and we expect every deposit to come from a payment method registered in your own name. We may run identity verification before processing a withdrawal, which can include a request for proof of address or other supporting documents, as part of keeping accounts secure.

We do not list specific payment providers, card schemes or transfer times on this page, since those details can change and are better kept on a dedicated page. If a dispute arises over a transaction, we ask that you raise it with our support team in the first instance so that it can be looked into properly.

Responsible Gambling and Account Controls

We provide account controls that let you manage your play, including deposit limits, a cooling-off period and self-exclusion, which you can set from your account settings. These tools exist so you can decide the pace and the limits of your own play at any time, and you can ask our support team for help adjusting any of them.

If you ever feel your play is becoming harder to control, we would rather you use these tools early than later, and our support team is there to talk you through the options. Our responsible gambling page covers these controls in more detail, including how each one works once it is switched on.

Changes to These Terms

We may update these terms from time to time, for example to reflect a new feature or a change in how an existing one works. Where a change is significant, we will look to give you reasonable notice before it takes effect, and continued use of your account after an update counts as acceptance of the revised terms.

We would always encourage you to check this page occasionally, particularly before taking part in a new promotion, so that you are reading the current version rather than relying on memory of an earlier one.

Suspension and Closure of Accounts

We may suspend or close an account where we reasonably believe these terms have been breached, where verification cannot be completed, or where we are required to do so for security reasons. Where an account is closed through no fault of your own, any remaining balance that belongs to you will normally be returned, subject to the checks described above.

You are also free to close your account at any time by contacting our support team, and you can combine that request with any of the responsible gambling controls mentioned earlier if that suits your situation better.

Getting Help With These Terms

If anything on this page is unclear, our support team is the quickest way to get a straight answer about your own account. You can also check our FAQ for answers to common questions, including ones about registration, mobile play and how support works day to day.

These terms exist to make the relationship between you and SlotoChu clear from the first deposit onwards, and we would rather you ask a question early than assume an answer that turns out to be wrong.